Due to Covid19 our drop-in service and home visiting service as been CANCELLED.

In the meantime, if you need more batteries, tubes, wires/domes, please contact the Audiology department:

Telephone: 01387 241499 

Email: dg.audiologydgri@nhs.scot 

If your NHS hearing aid is faulty and in need of repair then please post it to the Audiology department, along with your name, address, date of birth and a short description of the problem to:

Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP

PLEASE USE A LARGE STAMP

The Audiology Team will try and repair hearing aids on the day they receive them and will post them back the same day via First Class post.

If you are reluctant to post both of your hearing aids out, feel free to send them in one at a time.

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News

Local Hard of Hearing group scoops national award
29 Apr 2020

The Dumfries and Galloway Hard of Hearing Group has achieved the prestigious Investing in Volunteers Award. The national award is independently scrutinised and confirms that the charity has achieved the highest standard of volunteer management. It comes after a lengthy process of reviewing and improving all aspects of volunteering within the organisation. The charity’s Chairperson Ann Ferguson said “This is…

Changes to Hearing Aid Services Due to Covid 19 – updated 13 October 2020
6 Apr 2020

For those who live within Dumfries and Galloway and have NHS hearing aids and require new hearing aid batteries,wires/domes or moulds: Please phone Audiology on 01387 241499 or email dg.audiologydgri@nhs.scot and Audiology will send you the what you need. If your NHS hearing aid is faulty and in need of repair then please send it along with your name, address,…

Contact Audiology
19 Mar 2020

During the Covid19 outbreak we would ask our service users within Dumfries and Galloway to contact Dumfries and Galloway Audiology department on 01387 241499 or via email at: dg.audiologydgri@nhs.scot and they can send you new batteries, wires and/or domes. If you are unable to maintain your own hearing aid or they’re no longer working, please post them to: Audiology Department,…

We’re closed
16 Mar 2020

Due to the Coronavirus outbreak we have taken the decision to postpone all our drop-in sessions, care home visits, and routine home visits until further notice. We are available for telephone support and can be contacted on 07896342878 or via email at infodghhg@gmail.com As our staff may be asked to work from home we ask that you do NOT contact…

Number for D& G Audiology Department
11 Mar 2020

If it is over three years since you were last assessed by Audiology, or you have broken your hearing aid, then please contact Audiology on 01387 241499. Please Note:If you think you need hearing aids you must contact your GP for a referral you cannot go straight to Audiology

Stranraer Drop-In is Moving
28 Jan 2020

From 11th March 2020 Dumfries and Galloway Hard of Hearing Group, Stranraer drop-in will be moving to: Dumfries & Galloway College (Main Entrance) Lewis St, Stranraer DG9 7AL We would ask that our service users report to reception on arrival and they will be directed to our room. Drop-In Dates The dates and times of the Stranraer Drop-ins will remain…

Drop-in Closures Over Christmas and New Year
16 Dec 2019

We will be closed from Monday 23rd December 2019 until Friday 3rd January 2020. Drop-in sessions will resume as normal from 6th January 2020. Please look at the following list to see which drop-in sessions are affected. Monday, 23rd December = Dumfries Dental Centre and Annan Church, Newton Stewart Tuesday, 24th December =Gillbrae, Dumfries and Lockerbie Wednesday, 25th December =…

Our Kilt Walk Hero
20 Nov 2019

Congratulations to our Kilt Walk hero,Stuart Watson and his intrepid partner Pippin and a huge thank you to all those who donated.You have helped us to raise £469.98. We really appreciate all the individuals who donated online and showed their support for our cause. Thank you so much to the Hunter Foundation who added 40% to our online donations and…

Drop-in at Dumfries Dental Centre closed Monday 14th October
9 Oct 2019

Our drop-in at the Dental Centre, Bankend Road, Dumfries will be closed on Monday 14th October. The Dental centre will be open as usual from Friday 18th October. We are sorry for any inconvenience caused.

Welcome To Our New Chairman
26 Sep 2019

We’d like to introduce you to our new Chairman, Ann Ferguson. Ann has stepped up to be Chairman following a year as Secretary. Ann has a background in the charity sector and we greatly value the depth of expertise she can bring to our organisation. September 2019

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