Due to Covid19 our drop-in service and home visiting service as been CANCELLED.

In the meantime, if you need more batteries, tubes, wires/domes, please contact the Audiology department:

Telephone: 01387 241499 

Email: dg.audiologydgri@nhs.scot 

If your NHS hearing aid is faulty and in need of repair then please post it to the Audiology department, along with your name, address, date of birth and a short description of the problem to:

Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP


The Audiology Team will try and repair hearing aids on the day they receive them and will post them back the same day via First Class post.

If you are reluctant to post both of your hearing aids out, feel free to send them in one at a time.

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Free Deaf Awareness Workshop

Home | News | Free Deaf Awareness Workshop

We invite you to sign up to attend our FREE Deaf Awareness Workshop on the 23rd of March 2021:

Hearing Loss and Deafness – Taking Action for Improved Communication

Our deaf awareness training will look at how people with hearing loss manage in the modern world. We believe that through training and discussion we can help to break down barriers and develop a more compassionate understanding. We have identified areas, where greater understanding, would really improve life for those who are deaf or have a hearing loss.

The Trainer

Tracy Carroll our experienced trainer will deliver a deaf awareness workshop which we hope you will find to be entertaining, educational and thought provoking. Much of the course is based on real-life experience. Tracy has designed this workshop to be fun. She will ask for participation and discussion in a very friendly and non competitive environment.

What you will learn during the workshop

  • Fact or Fiction – the truth about hearing loss and deafness
  • How do we Communicate?
  • The Impact of Deafness and Hearing Loss
  • A brief introduction to British Sign Language (BSL)
  • Breaking down the barriers – positive communication strategies

Who should attend this workshop

This deaf awareness training workshop is open to all from the age of 16 upwards and will be delivered via Zoom.

Dates for the Training

The training will take place at 2pm on Tuesday the 23rd of March 2021

How to Book Your Place

Booking is easy, just send an email to Sian Woolner at infodghhg@gmail.com or telephone her on 07896 342878. Simply tell Sian which date you would like and she will get back to you confirming your place. Be quick as spaces are limited.

Note: Please be aware we will pass your name and email details on to Tracy so that she can send you the Teams invitation.

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