Dumfries and Galloway Hard of Hearing Group

Helping You Hear


Dumfries and Galloway Hard of Hearing Group aim to help those with a hearing loss to maintain their hearing. We offer over 34 drop-in sessions per month, based over 20 locations spread throughout the region, so we hope you will be able to find one near you.

All our drop-in sessions are run by our fully trained volunteers who offer:

  • Care and maintenance of hearing aids to ensure they are working properly
  • Advice and Support regarding hearing aid maintenance and managing hearing loss in the local community

In addition to our drop-in sessions our volunteers also visit care homes across the region and provide home visits to those unable to attend our drop-in sessions.

We are a Scottish Charitable Incorporated Organisation and we are reliant on volunteers who are critical to the continued provision of our service. We are forever grateful for the wonderful job they do.

Latest News

Phone Audiology for help

During the coronavirus outbreak we would ask our service users within Dumfries and Galloway to PHONE Dumfries and Galloway Audiology department on 01387 241499 and they can send you new batteries, wires, domes or carry out repairs and send replacements.…

We're closed

Due to the Coronavirus outbreak we have taken the decision to postpone all our drop-in sessions, care home visits, and routine home visits until further notice. We are available for telephone support and can be contacted on 07896342878 or via…

Number for D& G Audiology Department

If it is over three years since you were last assessed by Audiology, or you have broken your hearing aid, then please contact Audiology on 01387 241499. Please Note:If you think you need hearing aids you must contact your GP…

More News

Our Services

We give advice and support regarding hearing aid maintenance and managing hearing loss in the local community. The service is complementary to the services provided by the NHS and Social Work and is accessible across Dumfries and Galloway.

Drop-in Sessions

Free hearing aid care and maintenance given on a first come first served basis. Regular drop-in clinics provided throughout the region.

Care Home Service

Regular care and maintenance visits.

Home Visits

Provided to those unable to attend drop-ins.

Donate | Dumfries and Galloway Hard of Hearing Group Donate | Dumfries and Galloway Hard of Hearing Group Donate | Dumfries and Galloway Hard of Hearing Group


As a charity we rely on donations to help us to continue to run our services. Any donation you can provide will help us to continue to deliver our Drop-in Sessions, visit Care Homes and undertake Home Visits to our most vulnerable service users. You can help us to keep Dumfries and Galloway Hearing.

We have 60 volunteers and one full time staff member and one part time staff member. In 2018 we helped 4579 service users and maintained 7816 hearing aids.


We are often in need of more volunteers to be trained to provide care and maintenance of hearing aids, perform meet and greet functions at Social Drop-ins or help out with admin tasks in the office. Please follow the link to see what we currently offer.

Write to us:

Dumfries and Galloway Hard of Hearing Group
Top Floor, 8 Gordon Street
Dumfries, DG1 1EG

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