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Dumfries and Galloway Hard of Hearing Group

Helping You Hear

All Hearing Aid Care & Maintenance Drop-ins are closed due to Coronavirus. To find out how to get replacement batteries, wires and domes, or have broken aids repaired, please follow the link for the LATEST INFORMATION

Dumfries and Galloway Hard of Hearing Group aim to help those with a hearing loss to maintain their hearing. We offer over 34 drop-in sessions per month, based over 20 locations spread throughout the region, so we hope you will be able to find one near you.

All our drop-in sessions are run by our fully trained volunteers who offer:

  • Care and maintenance of hearing aids to ensure they are working properly
  • Advice and Support regarding hearing aid maintenance and managing hearing loss in the local community

In addition to our drop-in sessions our volunteers also visit care homes across the region and provide home visits to those unable to attend our drop-in sessions.

We are a Scottish Charitable Incorporated Organisation and we are reliant on volunteers who are critical to the continued provision of our service. We are forever grateful for the wonderful job they do.

 
Latest News

Grant Funding

We would like to say a huge thank you to the Bank of Scotland Foundation for their very generous grant of £12,216 towards our Care & Maintenance drop-in project. Although we are not running our services at the moment, we…

Hearing Aid Batteries

We have been informed that a few pharmacies are able to provide hearing aid batteries in: WhithornWigtownCreebridge For people living in other areas, or for those unable to go to the pharmacy, please contact Audiology directly either by phone (01387…

Local Hard of Hearing group scoops national award

The Dumfries and Galloway Hard of Hearing Group has achieved the prestigious Investing in Volunteers Award. The national award is independently scrutinised and confirms that the charity has achieved the highest standard of volunteer management. It comes after a lengthy…

 
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Our Services

We give advice and support regarding hearing aid maintenance and managing hearing loss in the local community. The service is complementary to the services provided by the NHS and Social Work and is accessible across Dumfries and Galloway.

Drop-in Sessions

Free hearing aid care and maintenance given on a first come first served basis. Regular drop-in clinics provided throughout the region.

Care Home Service

Regular care and maintenance visits.

Home Visits

Provided to those unable to attend drop-ins.

 
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Donate

As a charity we rely on donations to help us to continue to run our services. Any donation you can provide will help us to continue to deliver our Drop-in Sessions, visit Care Homes and undertake Home Visits to our most vulnerable service users. You can help us to keep Dumfries and Galloway Hearing.

We have 60 volunteers and one full time staff member and one part time staff member. In 2018 we helped 4579 service users and maintained 7816 hearing aids.

Volunteer

We are often in need of more volunteers to be trained to provide care and maintenance of hearing aids, perform meet and greet functions at Social Drop-ins or help out with admin tasks in the office. Please follow the link to see what we currently offer.

Write to us:

Dumfries and Galloway Hard of Hearing Group
Top Floor, 8 Gordon Street
Dumfries, DG1 1EG

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