Volunteer Opportunities

Do you have some free time? Would you like to meet new people, learn something new and make a difference? If so, volunteering could be for you. All training will be provided and all expenses will be paid.

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Dumfries and Galloway Hard of Hearing Group is a volunteer led charitable organisation which operates across Dumfries and Galloway. Our trained volunteers offer a care and maintenance service for hearing aids which is delivered through drop-in sessions, regular care home appointments and one-to-one home visits.

You Can Help

As a volunteer you will play a vital role in helping people across Dumfries and Galloway to manage their hearing loss and adjust to life with a hearing aid. Whether you’re cheering them up with a cuppa, fixing their hearing aids, providing advice and support, helping to raise awareness or fundraising, your contribution will mean the world to those who need it.

We Offer Our Volunteers

  • An opportunity to meet new people
  • All expenses paid
  • An opportunity to learn new skills
  • Support and supervision from staff
  • An opportunity to help your community

  • Audiology training, deaf awareness training and more
  • Peer support from other volunteers
  • A warm and sociable environment
  • Social events

In the last year we have seen over 5000 service users. We are only able to operate due to the support of our volunteers!

Our Volunteers Say

“I love the job and seeing people smile when I have helped in some way!”

“I thoroughly enjoy my time with the group and look forward to continuing with them”

Member of the Board of Trustees Opportunities

To represent the wider community of interest and enable the organisation to deliver it’s objectives for the organisation’s users, staff, volunteers and funders.


  • Approve the organisation’s mission statement and review the organisation’s performance in achieving it.
  • Annually assess the changing environment and approve the organisation’s one-year operational plan.
  • Annually review and approve the organisation’s three-year strategy.
  • Review and approve the organisation’s three-year financial goals.
  • Annually review and approve the organisation’s budget.
  • Approve major policies.


  • Be assured that management succession is being properly provided.
  • Be assured that the organisational strength and staffing is equal to the requirements of the long-range goals.
  • Approve appropriate salaries, terms and conditions of service for all staff.
  • Put forward names of prospective members of the Board of Trustees and fill vacancies as needed.
  • Annually approve the performance of the Board of Trustees and take steps (including composition, organisation and responsibilities) to improve its performance.


  • Review the results achieved by the staff and volunteer team in relation to the organisation’s aims and objectives, annual and long-range goals and the performance of similar projects.
  • Be certain that the financial structure of the organisation is adequate for its current needs and its long-range strategy.
  • Provide candid and constructive criticism, advice, comments and praise.
  • Approve major actions of the organisation, such as capital expenditure on all items over authorised limits and major changes in activities and services.


  • Be assured that the Board of Trustees is adequately and currently informed – through reports and other methods – of the condition of the organisation and its operations.
  • Be assured that published reports adequately reflect the nature of the services and the financial condition of the organisation.
  • Appoint independent auditors subject to approval by members.
  • Review the compliance with relevant laws affecting the organisation.

To apply

Please email to request an application form or for more information.

Hearing Aid Maintenance Volunteer Opportunity

We currently have three vacancies for hearing aid maintenance volunteers

Location 1: Kirkconnel -The Cabin, Main Street,

Date:  Last Tuesday of the Month – 10am – 12noon.

Location 2: Stranraer – D&G College Stranraer,

Date: Second & fourth Wednesday of the month 11.30am-1.30pm

Location 3: Newton Stewart – Medical Centre, Creebridge

Date: First and fourth Monday of the month 10am – 12noon.

We have three exciting opportunities to undertake a maintenance role within our dedicated team, with the Hard of Hearing Group, providing life changing support to people with hearing loss.

You will be responsible for assessing the needs of our service users and carrying out any practical maintenance of their hearing aids.  You will play a vital role in helping people manage their hearing loss by providing practical and emotional support.  You will also be sharing information with clients, signposting and referring to other agencies in your local area.

Volunteer Qualities

Successful people in this role will be organised, sociable and able to communicate comfortably particularly with people with hearing loss and the elderly.

We are seeking people who:

  • Are caring and considerate
  • Willing to undertake training
  • Enjoy meeting new people
  • Reliable and trustworthy
  • Willing to follow the policies and procedures of the DGHoHG


Full induction and appropriate training will be given for these roles, with ongoing support from the Service Coordinator as we want you to feel part of the team and enjoy your experience with the group.

Once trained, you will be able to:

  • Check and change hearing aid batteries when appropriate
  • Re-tube and clean hearing aid where required
  • Replace the hearing aid hook where required
  • Clean through slim fit hearing aid tubes where required
  • Undertake an assessment of any problems or needs the service user is experiencing.
  • Where necessary and with the agreement with the Service User make a referral through the appropriate procedure to their GP, NHS Audiology or Social Work. 
  • Provide advice on the use of Hearing Aids and other related Hard of Hearing matters.  This may include the provision of equipment through the Social Work Sensory Support Unit.
  • Communicate with the relevant parties in order to ensure there is sufficient stock available locally.

Progression in the Group

Some of our more experienced volunteers then go on to visit people in their own home and/or visit Care Homes and maintain the hearing aids of the residents there. 

Some of our volunteers progress to become Area Representatives at group meetings. 

Some of our other volunteers have said how much they enjoy their volunteer role, have a look at what they said:

“I love the job and seeing people smile when I have helped in some way!”

“I thoroughly enjoy my time with the group and look forward to continuing with them”

To apply

Please email to request an application form or for more information.

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