Throughout Dumfries and Galloway we provide free advice and support regarding hearing aid maintenance and managing hearing loss.

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Dumfries and Galloway Hard of Hearing Group run free, monthly clinics throughout the region.

Our fully trained volunteers can offer help and support with the following:

  • Tubing, minor repairs, ear mould cleaning and battery replacement
  • Advice on how to clean hearing aids and how to get the most out of your aids
  • Information and sign-posting to other services and an introduction to other useful equipment

Care Home Service

We offer care homes a free comprehensive service to enable their staff to give better support to their residents who have a hearing loss.

We currently work with 21 care homes throughout the region, but we aim to increase this number over the next year.

If you would like us to visit the Care Home you run please contact us.

Our staff training support programme includes:

  • Basic Hearing Aids Maintenance Training and Understanding Hearing Loss Training is available here for all care staff.
  • A visit from one of our trained volunteers every 4 months to carry out a maintenance service to all the residents with hearing aids.
  • A follow up review by a member of our staff on an annual basis.
  • Ongoing advice and support.

It is estimated that three quarters of the four hundred thousand people in care homes in the UK have hearing loss.

Research found that if care home residents’ hearing loss is managed effectively, there is a real chance of improving quality of life within a care home.

All our work with Care homes is undertaken by trained volunteers and we are reliant on donations to allow us to continue our work. Please help us by donating if you can.

Home Visiting Service

If you or someone you know is housebound and unable to access any of our regular clinics then we can organise for one of our volunteers to make a home visit.

Our trained volunteers can visit you to:

  • maintain your NHS hearing aid
  • give you any advice and support regarding your hearing loss
  • make any necessary referrals to audiology, the sensory support team, the fire service and other external agencies if required

If you feel that you may benefit from a home visit, or would like to refer a friend, relative or service user, please fill in the form and a member of staff will get back to you.

Please help us to keep providing this valuable service by donating.

Contact form for a home visit
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