Throughout Dumfries and Galloway we provide free advice and support regarding hearing aid maintenance and managing hearing loss.

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Drop-In Sessions

Dumfries and Galloway Hard of Hearing Group run 34 free, monthly drop-In sessions throughout the region.

Our fully trained volunteers can offer help and support with the following:

  • Tubing, minor repairs, ear mould cleaning and battery replacement
  • Advice on how to clean hearing aids and how to get the most out of your aids
  • Information and sign-posting to other services and an introduction to other useful equipment

Care Homes

We offer care homes a free comprehensive service to enable staff to give better support to residents who are hard of hearing.

We currently visit 21 care homes throughout Dumfries and Galloway and we aim to increase this number over the next year.

If you would like us to visit the Care Home you run please contact us.

Our training support programme includes:

  • Basic Hearing Aids Maintenance Training re: cleaning, re-tubing and changing batteries. This will be available as a free online course with test and pass certificate from May 2020.
  • A visit from one of our trained volunteers every 4 months to carry out a maintenance service to all the residents with hearing aids.
  • A follow up review by a member of our staff on an annual basis.
  • Ongoing advice and support.

It is estimated that three quarters of the four hundred thousand people in care homes in the UK have hearing loss.

Research found that if care home residents’ hearing loss is managed effectively, there is a real chance of improving quality of life within a care home.

All our work with Care homes is undertaken by trained volunteers and we are reliant on donations to allow us to continue our work. Please help us by donating if you can.

Home Visits

If you or someone you know is housebound and unable to access any of our regular drop-in sessions then we can organise for one of our volunteers to make a home visit.

Our trained volunteers can visit you to:

If you feel that you may benefit from a home visit, or would like to refer a friend, relative or service user, please fill in the form and a member of staff will get back to you.

Please help us to keep providing this valuable service by donating.

Contact form for a home visit
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