Services

We offer care homes a free comprehensive service to enable their staff to give better support to their residents who have a hearing loss. We can maintain the residents hearing aids to make sure they are working.

This service includes providing new tubes, domes and wires and new batteries. We make sure the residents hearing aids are clean and fully working and if not we can send the broken aid to D&G Audiology department to be repaired or replaced. We can also refer residents to Audiology for a new hearing test.

We currently work with almost all of the care homes in Dumfries and Galloway but if you know of a care home we don’t visit but you would like us to then please contact us.

If you would like us to visit the Care Home you run please contact us.

Our staff training support programme includes:

• Basic Hearing Aids Maintenance video available here and Hearing loss and Dementia video which is available here and both are freely available for all to watch.
• We aim to visit each care home approximately every 4 months but we can come more if staff, residents or residents relatives let us know of a need for hearing aid maintenance service.
• We can offer ongoing advice and support.
• We can offer training to staff on how look after hearing aids so the residents can hear as well as possible.

If you think we could help with hearing aid management in your care home then contact us

It is estimated that three quarters of the four hundred thousand people in care homes in the UK have hearing loss.

Research found that if care home residents’ hearing loss is managed effectively, there is a real chance of improving quality of life within a care home.

All our work with Care homes is undertaken by trained volunteers and we are reliant on donations to allow us to continue our work. Please help us by donating if you can.