Due to Covid19 our drop-in service and home visiting service as been CANCELLED.

In the meantime, if you need more batteries, tubes, wires/domes, please contact the Audiology department:

Telephone: 01387 241499 

Email: dg.audiologydgri@nhs.scot 

If your NHS hearing aid is faulty and in need of repair then please post it to the Audiology department, along with your name, address, date of birth and a short description of the problem to:

Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP

PLEASE USE A LARGE STAMP

The Audiology Team will try and repair hearing aids on the day they receive them and will post them back the same day via First Class post.

If you are reluctant to post both of your hearing aids out, feel free to send them in one at a time.

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News

Hear Me out
16 Nov 2020

Dumfries and Galloway Hard of Hearing Group and Dumfries and Galloway Youth Work Services have launched an initiative to listen to young people with hearing loss and find out how the Coronavirus has affected them. Having secured funding from the NHS Endowment Trust, and the 10,000 Voices Fund, the first phase of the initiative is a confidential online survey. This…

ClearMask Update – Scottish Government
27 Oct 2020

Scottish Government considers the use of clear facemasks. They make communication easier but do they provide a sufficient level of protection?

Lipreading Classes
19 Sep 2020

This week is lipreading week (9th – 15th September) and what better way to celebrate than to announce the fantastic news that we have received funding from SeeHear to deliver lipreading classes! These classes will begin in the New Year, and will be delivered either face-to-face or online via Zoom (depending on lockdown restrictions) – more details to follow nearer…

Local business donates visors
24 Jul 2020

Over 50 volunteers have received specialist safety visors which will allow them to deliver services to people with hearing loss across Dumfries & Galloway The Boyd Group, a family run business based in Dumfries which specialises in health and safety services, training and fire safety provisions and support, donated the visors on learning of the specific needs of people with…

Service Update
23 Jul 2020

We have had several enquiries asking when our services are likely to recommence. We appreciate that the re-opening of shops, bars, and restaurants etc raises expectations about other services and facilities, so we want to provide an update on our services. Obviously, we are operating within Scottish Government rules regarding timing and the measures we will need to put in…

Grant Funding
31 May 2020

We would like to say a huge thank you to the Bank of Scotland Foundation for their very generous grant of £12,216 towards our Care & Maintenance drop-in project. Although we are not running our services at the moment, we will be back up and running again soon, when it’s safe to do so. This Grant will go a very…

Hearing Aid Batteries
20 May 2020

We have been informed that a few pharmacies are able to provide hearing aid batteries in: WhithornWigtownCreebridge For people living in other areas, or for those unable to go to the pharmacy, please contact Audiology directly either by phone (01387 241 499) or via email (dumf-uhb.audiologydgri@nhs.net) to request replacement batteries and they’ll post them out to you.

Local Hard of Hearing group scoops national award
29 Apr 2020

The Dumfries and Galloway Hard of Hearing Group has achieved the prestigious Investing in Volunteers Award. The national award is independently scrutinised and confirms that the charity has achieved the highest standard of volunteer management. It comes after a lengthy process of reviewing and improving all aspects of volunteering within the organisation. The charity’s Chairperson Ann Ferguson said “This is…

Changes to Hearing Aid Services Due to Covid 19 – updated 13 October 2020
6 Apr 2020

For those who live within Dumfries and Galloway and have NHS hearing aids and require new hearing aid batteries,wires/domes or moulds: Please phone Audiology on 01387 241499 or email dg.audiologydgri@nhs.scot and Audiology will send you the what you need. If your NHS hearing aid is faulty and in need of repair then please send it along with your name, address,…

Contact Audiology
19 Mar 2020

During the Covid19 outbreak we would ask our service users within Dumfries and Galloway to contact Dumfries and Galloway Audiology department on 01387 241499 or via email at: dg.audiologydgri@nhs.scot and they can send you new batteries, wires and/or domes. If you are unable to maintain your own hearing aid or they’re no longer working, please post them to: Audiology Department,…

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