Due to Covid19 our drop-in service and home visiting service as been CANCELLED.

In the meantime, if you need more batteries, tubes, wires/domes, please contact the Audiology department:

Telephone: 01387 241499 

Email: dg.audiologydgri@nhs.scot 

If your NHS hearing aid is faulty and in need of repair then please post it to the Audiology department, along with your name, address, date of birth and a short description of the problem to:

Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP


The Audiology Team will try and repair hearing aids on the day they receive them and will post them back the same day via First Class post.

If you are reluctant to post both of your hearing aids out, feel free to send them in one at a time.

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Free Lipreading Course – starting 10th May 2021

Home | Services | Free Lipreading Course – starting 10th May 2021

Dumfries and Galloway Hard of Hearing Group are offering you the opportunity to take part in our FREE 12 week Lipreading Course which will start on the 10th of May 2021 and will be delivered via Zoom.

This free 12 week course is intended for anyone affected by hearing loss, who would like to develop their lipreading skills and improve their ability to communicate with others. This course will provide you with a greater understanding of the theory of lipreading, explain how confusion might occur and provide effective solutions for common communication problems.

Why Learn Lipreading?

Effective communication is one of the cornerstones of our continued wellbeing, it affects all areas of our lives and allows us to successfully interact with those around us.

Many of us with a hearing loss find ourselves isolated from our family and friends as we are unable to accurately follow what others are saying. This lack of ability to communicate can cause frustration, depression and loneliness and we can become very isolated.

Learning to lipread can help improve our ability to communicate, it isn’t a magic wand but with practice, it can help us to better understand what we see and hear and allow us to regain our confidence and take a more active part in conversation and life in general.

Many people who have a hearing loss naturally lip read to some extent, but formal teaching of lip reading aims to provide us with a larger toolkit of skills and strategy’s to make our lip reading more effective.

Who is this Lipreading Course For?

The course is suitable for both newcomers to lipreading and for those who already have some experience and knowledge.

NB Please only apply if you or a member of your family have a hearing loss.

Subjects to be covered by this lipreading course

The course will cover a variety of subjects including:

  • The theory of lipreading and the lipreader’s alphabet
  • Helpful lipshape groups
  • The importance of context in lipreading – putting two and two together
  • The significance of homophenes and ‘moving sideways
  • Communication Tactics and Repair Strategies

and will give you the opportunity to practise lipreading in a safe and positive environment.

Date and Time for the Free 12 Week Lipreading Course Delivered via Zoom

Our course will be delivered by our experienced Course Tutor, Tracy Carroll, who will email you with the details for each session a few days before you start.

Please try to attend each one of the twelve sessions to make sure you get the most from the course.

You can pick from either a daytime session or an evening session. Please let us know which day/time is right for you.

  • Monday 10th May, 2021 10am – 11.45am
  • Wednesday 12th May 2021, 6pm – 7.45pm

New to Zoom?

If you’re new to the world of online meetings and video calling, don’t worry, we can help you download the app you need, have a run through with test calls before your start date, and provide you with any help and support you need to get up and running.

For those of you who may not have the technology to attend, we can provide you with a tablet, an email address and instructions so you won’t miss out.

If you don’t have access to the internet, let us know as we can also provide you with wireless internet for the duration of the course. For more details regarding getting set up, please get in touch.

How to Register for the Course

To register for the course please contact us. Please make sure you provide your name, email address, phone number, and tell us if you need more information about the technology we can provide.

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