Due to Covid19 our drop-in service and home visiting service as been CANCELLED.

In the meantime, if you need more batteries, tubes, wires/domes, please contact the Audiology department:

Telephone: 01387 241499 

Email: dg.audiologydgri@nhs.scot 

If your NHS hearing aid is faulty and in need of repair then please post it to the Audiology department, along with your name, address, date of birth and a short description of the problem to:

Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP


The Audiology Team will try and repair hearing aids on the day they receive them and will post them back the same day via First Class post.

If you are reluctant to post both of your hearing aids out, feel free to send them in one at a time.

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Jenny Wells our Newest Trustee

Home | News | Jenny Wells our Newest Trustee

We are very pleased to welcome Jenny Wells to our Board of Trustees.

As someone who grew up with a hearing loss in a deaf household, Jenny is committed to supporting the rights and wellbeing of all those with a hearing loss. She works tirelessly to encourage and empower young people with a hearing loss to live proudly with their disability and to make the most of their lives.

Jenny has worked with ITV (Fixers), BBC (See, Hear), the National Deaf Children’s Society and various magazines and newspapers to create media content to promote Deaf Awareness and in particular it’s effect on young people. (See videos below) Jenny now works as a Youth Information Worker for Dumfries and Galloway Council.

We welcome Jenny’s enthusiasm and look forward to working with her, particularly in our aim to provide more support to young people with a hearing loss.

Join us as a Trustee

Would you like to join us as a Trustee? Contact us for a Trustee Application Form, or just to discuss ways in which you could get involved.

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