Due to Covid19 our drop-in service and home visiting service as been CANCELLED.

In the meantime, if you need more batteries, tubes, wires/domes, please contact the Audiology department:

Telephone: 01387 241499 

Email: dg.audiologydgri@nhs.scot 

If your NHS hearing aid is faulty and in need of repair then please post it to the Audiology department, along with your name, address, date of birth and a short description of the problem to:

Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries DG1 4AP


The Audiology Team will try and repair hearing aids on the day they receive them and will post them back the same day via First Class post.

If you are reluctant to post both of your hearing aids out, feel free to send them in one at a time.

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Contact Audiology

Home | News | Contact Audiology

During the Covid19 outbreak we would ask our service users within Dumfries and Galloway to contact Dumfries and Galloway Audiology department on 01387 241499 or via email at: dg.audiologydgri@nhs.scot and they can send you new batteries, wires and/or domes. Audiology now have a website where you can access their latest advice https://dghscp.co.uk/audiology/

If you are unable to maintain your own hearing aid or they’re no longer working, please post them to: Audiology Department, Mountainhall Treatment Centre, Bankend Road, Dumfries, DG1 4AP and they can repair or maintain them and post them back to you. Please make sure you supply your name, address and date-of -birth with any request and provide a brief description of the problem if you are sending your aids to be repaired.

If you are reluctant to be without both aids, please feel free to post them in one at a time.

DO NOT visit Audiology as you WILL NOT be seen.

We are sorry to have had to suspend our free service and assure you we will resume as soon as we are advised it is safe to do so.

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